Last Updated: February 18, 2026
1.Introduction
This Privacy Policy describes how MyVistaVia Technologies LLC (“Company”, “we”, “us”, or “our”) collects, uses, discloses, stores, and protects personal information in connection with the VV Platform.
This Policy is designed to comply with applicable Canadian privacy laws, including:
The Personal Information Protection and Electronic Documents Act (PIPEDA)
The Personal Information Protection Act (British Columbia) (PIPA)
By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
2.Scope of This Policy
This Privacy Policy applies to personal information collected through:
The VV website
The VV Platform
User account registration
Subscription services
Consultant Support services
Customer communications
Platform usage analytics
3.Information We Collect
We may collect the following categories of personal information.
3.1 Account Information
Full name
Email address
Telephone number
Business or organization name
Login credentials
3.2 Licensing Application Information
If uploaded by the user, we may process:
Facility address
Application documents
Policy documents
Staffing information
Suitability-related documentation
Compliance materials
3.3 Technical and Usage Information
IP address
Browser type
Device type
Operating system
Usage logs
Cookies and analytics data
4.Purpose of Collection
We collect and process personal information for the following purposes:
To provide and operate the Platform
To manage user accounts
To facilitate childcare licensing preparation
To deliver Consultant Support services, if purchased
To communicate with users
To improve platform functionality
To maintain system integrity and security
To comply with legal and regulatory obligations
We do not sell personal information to third parties.
5.Legal Basis for Processing
Where applicable, personal information is processed based on:
User consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests, including service improvement and security
6.Use of Personal Information
Personal information is used solely for the purposes described in this Policy.
We do not use personal information for unrelated marketing purposes without explicit consent.
7.Disclosure of Information
We may disclose personal information only in the following circumstances:
With the user’s consent
To service providers assisting in platform operations
When required by law or legal process
To prevent fraud, unlawful activity, or security threats
The Company does not submit licensing application materials to regulatory authorities on behalf of users unless separately contracted and expressly authorized.
8.Third-Party Service Providers
We may engage third-party service providers to support platform functionality, including:
Cloud hosting providers
Payment processors
Email communication platforms
Analytics providers
These service providers may process personal information on our behalf and are contractually required to safeguard such information.
9.Cross-Border Data Transfers
Personal information may be stored or processed outside British Columbia or Canada where service providers operate in other jurisdictions, including the United States.
Where cross-border transfers occur, we implement reasonable contractual and technical safeguards to protect personal information in accordance with applicable laws.
10.Data Security
The Company implements commercially reasonable administrative, technical, and physical safeguards, including:
Encrypted data transmission
Access controls
Secure server infrastructure
However, no system can guarantee absolute security.
11.Data Breach Notification
In the event of a security breach involving personal information that poses a real risk of significant harm, the Company will:
Assess the scope and impact of the breach
Take reasonable steps to contain and mitigate the incident
Notify affected individuals and applicable regulatory authorities as required by law
12.Data Retention
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.
Upon account termination, personal information may be deleted, anonymized, or retained as required for legal compliance.
13.User Rights
Subject to applicable law, users may have the right to:
Request access to their personal information
Request correction of inaccurate information
Withdraw consent, subject to legal limitations
Request deletion of personal data where permitted by law
Requests may be submitted using the contact information below.
14.Cookies and Tracking Technologies
The Platform may use cookies and similar technologies to:
Improve user experience
Analyze platform usage
Enhance system security
Users may manage cookie preferences through browser settings.
15.Children’s Privacy
The Platform is not directed to individuals under the age of majority.
The Company does not knowingly collect personal information from minors.
16.Changes to This Privacy Policy
The Company may update this Privacy Policy from time to time.
Updated versions will be posted on the Platform with a revised “Last Updated” date.
Continued use of the Platform constitutes acceptance of the updated Policy.
17.Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
MyVistaVia Technologies LLC
Email: privacy@myvistavia.com